Privacy Policy

Information we collect

• Information you provide: name, email, phone, shipping and billing address, and order details.
• Information collected automatically: device, browser, IP address and pages visited, via cookies and similar technologies.

How we use it

To process and ship orders, provide customer support, prevent fraud, improve our store, and — only with your consent — send marketing emails.

Sharing

We share data only with service providers needed to run the store (payment processors, shipping carriers, hosting and analytics). We do not sell your personal information.

Your rights (CCPA & GDPR)

• You may request access to, correction of, or deletion of your personal data, opt out of marketing, and (California residents) opt out of any sale or sharing of personal information. EU/UK residents may also object to or restrict processing and request data portability.
• Send requests to support@rarevaults.com. We respond within 30 days and will not discriminate against you for exercising your rights.

Payment data

Card details are processed by PCI-compliant payment providers; RareVaults does not store full card numbers.

Retention

We keep order records as long as required for tax and accounting purposes, and other data only as long as needed for the purposes above.

Contact

Questions? Email support@rarevaults.com, call +1 917-908-8524, or write to RareVaults, 1424 Baker Road, Virginia Beach, VA 23455, USA.